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 */const K=o("TreePine",[["path",{d:"m17 14 3 3.3a1 1 0 0 1-.7 1.7H4.7a1 1 0 0 1-.7-1.7L7 14h-.3a1 1 0 0 1-.7-1.7L9 9h-.2A1 1 0 0 1 8 7.3L12 3l4 4.3a1 1 0 0 1-.8 1.7H15l3 3.3a1 1 0 0 1-.7 1.7H17Z",key:"cpyugq"}],["path",{d:"M12 22v-3",key:"kmzjlo"}]]),X=()=>{const{language:s}=d(),i=[{icon:J,title:s==="fr"?"Approche axée sur les objectifs":"Goal-Oriented Approach",description:s==="fr"?"Chaque mission commence par une compréhension claire de vos objectifs spécifiques et des résultats attendus.":"Every engagement starts with a clear understanding of your specific objectives and expected outcomes."},{icon:b,title:s==="fr"?"Équipes dédiées":"Dedicated Teams",description:s==="fr"?"Des équipes formées et assignées à votre établissement pour assurer la cohérence et la familiarité.":"Trained teams assigned to your facility to ensure consistency and familiarity with your space."},{icon:v,title:s==="fr"?"Planification flexible":"Flexible Scheduling",description:s==="fr"?"Services disponibles 24/7 pour s'adapter à vos heures d'opération sans perturber vos activités.":"Services available 24/7 to accommodate your operating hours without disrupting your business."},{icon:q,title:s==="fr"?"Assurance qualité":"Quality Assurance",description:s==="fr"?"Inspections régulières et rapports détaillés pour maintenir les plus hauts standards.":"Regular inspections and detailed reporting to maintain the highest standards."},{icon:L,title:s==="fr"?"Communication transparente":"Transparent Communication",description:s==="fr"?"Points de contact dédiés et mises à jour régulières sur tous les aspects de nos services.":"Dedicated points of contact and regular updates on all aspects of our service."},{icon:z,title:s==="fr"?"Réponse rapide":"Rapid Response",description:s==="fr"?"Protocoles en place pour répondre rapidement aux demandes urgentes et situations imprévues.":"Protocols in place to quickly address urgent requests and unexpected situations."}];return e.jsxs("div",{className:"min-h-screen",children:[e.jsx(m,{title:s==="fr"?"Comment nous opérons | Simple Service":"How We Operate | Simple Service",description:s==="fr"?"Découvrez la méthodologie opérationnelle de Simple Service : équipes dédiées, planification flexible, inspections de qualité pour un nettoyage commercial fiable.":"Learn about Simple Service's operational methodology: dedicated teams, flexible scheduling, quality inspections, and a 5-step process for reliable commercial cleaning.",path:"/how-we-operate"}),e.jsx(u,{}),e.jsxs("main",{children:[e.jsx("section",{className:"pt-32 md:pt-36 pb-12 md:pb-20 bg-gradient-to-b from-background to-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx(x,{className:"text-3xl md:text-4xl font-light mb-4",children:s==="fr"?"Comment nous opérons":"How We Operate"}),e.jsx("p",{className:"text-silver-muted text-lg",children:s==="fr"?"Une méthodologie éprouvée qui garantit des résultats constants et une satisfaction client exceptionnelle.":"A proven methodology that guarantees consistent results and exceptional client satisfaction."}),e.jsx("p",{className:"text-silver-muted text-sm mt-4 max-w-2xl mx-auto",children:s==="fr"?"Chez Simple Service, nous croyons que l'excellence en nettoyage commercial repose sur des systèmes reproductibles. De la consultation initiale aux inspections régulières, chaque étape est conçue pour offrir une propreté constante à vos installations à Montréal, Toronto et Vancouver.":"At Simple Service, we believe commercial cleaning excellence comes from repeatable systems. From initial consultation to regular inspections, every step is designed to deliver consistent cleanliness to your facilities across Montreal, Toronto, and Vancouver."})]})})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Nos piliers opérationnels":"Our Operational Pillars"}),e.jsx("div",{className:"grid md:grid-cols-2 lg:grid-cols-3 gap-8",children:i.map((t,r)=>e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card hover:shadow-lg transition-shadow",children:[e.jsx(t.icon,{className:"h-10 w-10 text-primary mb-4"}),e.jsx("h3",{className:"text-xl font-medium mb-3",children:t.title}),e.jsx("p",{className:"text-silver-muted",children:t.description})]},r))})]})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl 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retours.":"Regular inspections and adjustments based on your feedback."}].map(t=>e.jsxs("div",{className:"flex items-start gap-6 mb-8 last:mb-0",children:[e.jsx("div",{className:"flex-shrink-0 w-12 h-12 rounded-full bg-primary text-primary-foreground flex items-center justify-center font-semibold text-lg",children:t.step}),e.jsxs("div",{children:[e.jsx("h3",{className:"text-xl font-medium mb-2",children:t.title}),e.jsx("p",{className:"text-silver-muted",children:t.desc})]})]},t.step))})]})})]}),e.jsx(p,{})]})},Y=()=>e.jsx(X,{}),ee=()=>{const{language:s}=d(),i=[{icon:C,title:s==="fr"?"Direction des opérations":"Operations Management",description:s==="fr"?"Supervision stratégique de tous les comptes et coordination des ressources à travers les régions.":"Strategic oversight of all accounts and resource coordination across regions."},{icon:b,title:s==="fr"?"Gestionnaires de comptes":"Account Managers",description:s==="fr"?"Point de contact dédié pour chaque client, responsable de la satisfaction et de la communication.":"Dedicated point of contact for each client, responsible for satisfaction and communication."},{icon:P,title:s==="fr"?"Superviseurs de site":"Site Supervisors",description:s==="fr"?"Présents sur place pour diriger les équipes et assurer le respect des standards de qualité.":"On-site presence to lead teams and ensure quality standards are met."},{icon:E,title:s==="fr"?"Équipes de nettoyage":"Cleaning Teams",description:s==="fr"?"Personnel formé et certifié, équipé des meilleurs outils et produits du marché.":"Trained and certified staff, equipped with industry-leading tools and products."}];return e.jsxs("div",{className:"min-h-screen",children:[e.jsx(m,{title:s==="fr"?"Structure de service | Simple Service":"Service Structure | Simple Service",description:s==="fr"?"Découvrez la hiérarchie de service de Simple Service : direction des opérations, gestionnaires de comptes dédiés, superviseurs de site et trois niveaux de service.":"Explore Simple 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d'un point de contact dédié, d'une supervision constante et d'un soutien réactif — que vous gériez un bureau à Toronto, un entrepôt à Montréal ou un commerce à Vancouver.":"Our organizational structure ensures every client benefits from a dedicated point of contact, consistent supervision, and responsive support — whether you manage an office in Toronto, a warehouse in Montreal, or a retail space in Vancouver."})]})})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Notre hiérarchie de service":"Our Service Hierarchy"}),e.jsx("div",{className:"max-w-3xl mx-auto space-y-6",children:i.map((t,r)=>e.jsxs("div",{className:"relative",children:[e.jsxs("div",{className:"flex items-start gap-6 p-6 rounded-lg border border-border bg-card",children:[e.jsx("div",{className:"flex-shrink-0 w-14 h-14 rounded-full bg-primary/10 flex items-center 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mensuels","Support prioritaire"]:["Everything in Essential","Deep cleaning","Window maintenance","Monthly reports","Priority support"]},{tier:s==="fr"?"Entreprise":"Enterprise",features:s==="fr"?["Tout de Premium","Gestionnaire dédié","Délais de réponse personnalisés","Urgences 24/7","Audits trimestriels"]:["Everything in Premium","Dedicated manager","Custom response-time guarantee (SLA)","24/7 emergencies","Quarterly audits"]}].map((t,r)=>e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card text-center",children:[e.jsx("h3",{className:"text-2xl font-medium mb-6",children:t.tier}),e.jsx("ul",{className:"space-y-3 text-left",children:t.features.map((a,l)=>e.jsxs("li",{className:"flex items-center gap-3 text-silver-muted",children:[e.jsx(O,{className:"h-4 w-4 text-primary flex-shrink-0"}),a]},l))})]},r))})]})}),e.jsx("section",{className:"section-padding",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx(k,{className:"h-12 w-12 text-primary mx-auto mb-6"}),e.jsx("h2",{className:"text-2xl md:text-3xl font-light mb-4",children:s==="fr"?"Canaux de support":"Support Channels"}),e.jsx("p",{className:"text-silver-muted mb-8",children:s==="fr"?"Plusieurs façons de nous joindre pour assurer une réponse rapide à vos besoins.":"Multiple ways to reach us ensuring a quick response to your needs."}),e.jsx("div",{className:"grid sm:grid-cols-3 gap-6",children:[{label:s==="fr"?"Courriel":"Email",value:"abe@ssimple.ca"},{label:s==="fr"?"Téléphone":"Phone",value:s==="fr"?"Ligne directe":"Direct Line"},{label:s==="fr"?"Urgences":"Emergencies",value:s==="fr"?"Disponible 24/7":"Available 24/7"}].map((t,r)=>e.jsxs("div",{className:"p-4 rounded-lg bg-muted/50",children:[e.jsx("div",{className:"text-sm text-silver-muted mb-1",children:t.label}),e.jsx("div",{className:"font-medium",children:t.value})]},r))})]})})})]}),e.jsx(p,{})]})},se=()=>e.jsx(ee,{}),te=()=>{const{language:s}=d(),i=[{icon:I,title:s==="fr"?"Listes de vérification numériques":"Digital Checklists",description:s==="fr"?"Chaque tâche est documentée avec horodatage et signature électronique du technicien.":"Every task is documented with timestamp and electronic signature from the technician."},{icon:A,title:s==="fr"?"Documentation photo":"Photo Documentation",description:s==="fr"?"Photos avant/après pour les zones clés, archivées et accessibles sur demande.":"Before/after photos for key areas, archived and accessible on request."},{icon:G,title:s==="fr"?"Rapports analytiques":"Analytics Reports",description:s==="fr"?"Tableaux de bord avec métriques de performance, tendances et comparaisons.":"Dashboards with performance metrics, trends, and comparisons."},{icon:R,title:s==="fr"?"Journaux d'activité":"Activity Logs",description:s==="fr"?"Registres détaillés des heures de travail, produits utilisés et tâches accomplies.":"Detailed records of work hours, products used, and tasks completed."}],t=[{title:s==="fr"?"Rapport quotidien":"Daily Report",frequency:s==="fr"?"Chaque jour":"Every day",contents:s==="fr"?["Tâches complétées","Notes du technicien","Photos (si applicable)","Problèmes signalés"]:["Tasks completed","Technician notes","Photos (if applicable)","Issues reported"]},{title:s==="fr"?"Rapport hebdomadaire":"Weekly Report",frequency:s==="fr"?"Chaque lundi":"Every Monday",contents:s==="fr"?["Résumé de la semaine","Taux de complétion","Incidents","Actions correctives"]:["Weekly summary","Completion rate","Incidents","Corrective actions"]},{title:s==="fr"?"Rapport mensuel":"Monthly Report",frequency:s==="fr"?"Premier du mois":"First of month",contents:s==="fr"?["Analyse complète","Métriques de performance","Recommandations","Plan d'amélioration"]:["Complete analysis","Performance metrics","Recommendations","Improvement plan"]}];return e.jsxs("div",{className:"min-h-screen",children:[e.jsx(m,{title:s==="fr"?"Preuve de processus | Simple Service":"Proof of Process | Simple Service",description:s==="fr"?"Simple Service documente chaque intervention : listes de vérification numériques, photos avant/après, rapports analytiques et inspections de qualité régulières.":"Simple Service documents every intervention: digital checklists, before/after photos, analytics reports, and regular quality inspections for your commercial facilities.",path:"/proof-of-process"}),e.jsx(u,{}),e.jsxs("main",{children:[e.jsx("section",{className:"pt-32 md:pt-36 pb-12 md:pb-20 bg-gradient-to-b from-background to-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx(x,{className:"text-3xl md:text-4xl font-light mb-4",children:s==="fr"?"Preuve de processus":"Proof of Process"}),e.jsx("p",{className:"text-silver-muted text-lg",children:s==="fr"?"Transparence totale grâce à une documentation rigoureuse de chaque intervention.":"Complete transparency through rigorous documentation of every intervention."}),e.jsx("p",{className:"text-silver-muted text-sm mt-4 max-w-2xl mx-auto",children:s==="fr"?"Nous croyons que la confiance se bâtit sur la transparence. C'est pourquoi chaque tâche réalisée par nos équipes est documentée numériquement — avec horodatage, photos et rapports détaillés envoyés directement à votre gestionnaire.":"We believe trust is built on transparency. That's why every task performed by our teams is digitally documented — with timestamps, photos, and detailed reports sent directly to your manager."})]})})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Nos méthodes de documentation":"Our Documentation Methods"}),e.jsx("div",{className:"grid md:grid-cols-2 gap-8 max-w-4xl mx-auto",children:i.map((r,a)=>e.jsxs("div",{className:"flex items-start gap-4 p-6 rounded-lg border border-border bg-card",children:[e.jsx("div",{className:"flex-shrink-0 w-12 h-12 rounded-full bg-primary/10 flex items-center justify-center",children:e.jsx(r.icon,{className:"h-6 w-6 text-primary"})}),e.jsxs("div",{children:[e.jsx("h3",{className:"text-xl font-medium mb-2",children:r.title}),e.jsx("p",{className:"text-silver-muted",children:r.description})]})]},a))})]})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Types de rapports":"Report Types"}),e.jsx("div",{className:"grid md:grid-cols-3 gap-8 max-w-5xl mx-auto",children:t.map((r,a)=>e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsxs("div",{className:"flex items-center gap-3 mb-4",children:[e.jsx(_,{className:"h-6 w-6 text-primary"}),e.jsx("h3",{className:"text-xl font-medium",children:r.title})]}),e.jsx("div",{className:"text-sm text-primary font-medium mb-4",children:r.frequency}),e.jsx("ul",{className:"space-y-2",children:r.contents.map((l,n)=>e.jsxs("li",{className:"flex items-center gap-2 text-silver-muted text-sm",children:[e.jsx(c,{className:"h-4 w-4 text-primary flex-shrink-0"}),l]},n))})]},a))}),e.jsxs("div",{className:"max-w-3xl mx-auto mt-12 p-6 rounded-xl border border-accent-blue/20 bg-accent-blue/5 text-center",children:[e.jsx("p",{className:"text-sm text-foreground font-medium mb-1",children:s==="fr"?"Tous les rapports et la documentation sont disponibles sur demande.":"All reports and documentation are available upon request."}),e.jsx("p",{className:"text-sm text-muted-foreground",children:s==="fr"?"Si vous en faites la demande, nous pouvons intégrer l'envoi automatique de rapports détaillés — incluant photos horodatées, checklists et résumés de supervision — directement à votre gestionnaire après chaque intervention.":"If requested, we can set up automatic delivery of detailed reports — including timestamped photos, checklists, and supervision summaries — directly to your facility manager after every visit."})]})]})}),e.jsx("section",{className:"section-padding",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-4xl mx-auto",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Inspections de qualité":"Quality Inspections"}),e.jsxs("div",{className:"grid md:grid-cols-2 gap-8",children:[e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx("h3",{className:"text-xl font-medium mb-4",children:s==="fr"?"Inspections régulières":"Regular Inspections"}),e.jsxs("ul",{className:"space-y-3 text-silver-muted",children:[e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Inspections quotidiennes par le superviseur de site":"Daily inspections by site supervisor"]}),e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Audits hebdomadaires par le gestionnaire de compte":"Weekly audits by account manager"]}),e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Évaluations mensuelles avec notation":"Monthly evaluations with scoring"]})]})]}),e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx("h3",{className:"text-xl font-medium mb-4",children:s==="fr"?"Critères d'évaluation":"Evaluation Criteria"}),e.jsxs("ul",{className:"space-y-3 text-silver-muted",children:[e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Propreté générale et apparence":"Overall cleanliness and appearance"]}),e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Respect des procédures établies":"Adherence to established procedures"]}),e.jsxs("li",{className:"flex items-start gap-2",children:[e.jsx(c,{className:"h-5 w-5 text-primary flex-shrink-0 mt-0.5"}),s==="fr"?"Attention aux détails":"Attention to detail"]})]})]})]})]})})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light mb-4",children:s==="fr"?"Rapports détaillés sur demande":"Detailed Reports On Request"}),e.jsx("p",{className:"text-silver-muted mb-8",children:s==="fr"?"Tous nos clients reçoivent des rapports de service réguliers avec photos, métriques de performance et recommandations.":"All our clients receive regular service reports with photos, performance metrics, and recommendations."}),e.jsx("a",{href:"mailto:abe@ssimple.ca?subject=Service Reports",className:"inline-flex items-center gap-2 px-6 py-3 rounded-md bg-primary text-primary-foreground hover:bg-primary/90 transition-colors",children:s==="fr"?"Demander plus d'informations":"Request More Information"})]})})})]}),e.jsx(p,{})]})},re=()=>e.jsx(te,{}),ie=()=>{const{language:s}=d(),i=[{level:1,title:s==="fr"?"Premier contact":"First Contact",responder:s==="fr"?"Superviseur de site":"Site Supervisor",response:s==="fr"?"Sous 1 heure":"Within 1 hour",description:s==="fr"?"Pour les demandes courantes et ajustements mineurs. Résolution immédiate sur place.":"For routine requests and minor adjustments. Immediate on-site resolution."},{level:2,title:s==="fr"?"Escalade niveau 2":"Level 2 Escalation",responder:s==="fr"?"Gestionnaire de compte":"Account Manager",response:s==="fr"?"Sous 4 heures":"Within 4 hours",description:s==="fr"?"Pour les problèmes non résolus au niveau 1 ou nécessitant des ressources supplémentaires.":"For issues unresolved at level 1 or requiring additional resources."},{level:3,title:s==="fr"?"Escalade niveau 3":"Level 3 Escalation",responder:s==="fr"?"Directeur des opérations":"Operations Director",response:s==="fr"?"Sous 24 heures":"Within 24 hours",description:s==="fr"?"Pour les situations complexes nécessitant une intervention de la direction.":"For complex situations requiring management intervention."},{level:4,title:s==="fr"?"Escalade exécutive":"Executive Escalation",responder:s==="fr"?"Direction générale":"Executive Leadership",response:s==="fr"?"Sous 48 heures":"Within 48 hours",description:s==="fr"?"Pour les situations critiques affectant la relation client ou les opérations majeures.":"For critical situations affecting client relationship or major operations."}];return e.jsxs("div",{className:"min-h-screen",children:[e.jsx(m,{title:s==="fr"?"Processus d'escalade | Simple Service":"Escalation Process | Simple Service",description:s==="fr"?"Système d'escalade structuré de Simple Service : réponse en 1 heure, 3 niveaux d'escalade avec délais définis, résolution garantie pour vos installations.":"Simple Service's structured escalation system: 1-hour response, 3 escalation levels with defined timelines, and guaranteed resolution for your commercial facilities.",path:"/escalation-process"}),e.jsx(u,{}),e.jsxs("main",{children:[e.jsx("section",{className:"pt-32 md:pt-36 pb-12 md:pb-20 bg-gradient-to-b from-background to-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx(x,{className:"text-3xl md:text-4xl font-light mb-4",children:s==="fr"?"Processus d'escalade":"Escalation Process"}),e.jsx("p",{className:"text-silver-muted text-lg",children:s==="fr"?"Un système structuré pour garantir que chaque préoccupation soit adressée rapidement et efficacement.":"A structured system to ensure every concern is addressed quickly and effectively."}),e.jsx("p",{className:"text-silver-muted text-sm mt-4 max-w-2xl mx-auto",children:s==="fr"?"Chez Simple Service, nous savons que des problèmes peuvent survenir même avec les meilleurs processus. C'est pourquoi nous avons mis en place un système d'escalade transparent avec des délais de réponse définis, du superviseur de site jusqu'à la direction générale.":"At Simple Service, we know issues can arise even with the best processes. That's why we've built a transparent escalation system with defined response times, from site supervisor all the way to senior management."})]})})}),e.jsx("section",{className:"section-padding",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-4xl mx-auto grid md:grid-cols-3 gap-8 text-center mb-16",children:[e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx(v,{className:"h-10 w-10 text-primary mx-auto mb-4"}),e.jsx("h3",{className:"font-medium mb-2",children:s==="fr"?"Réponse rapide":"Quick Response"}),e.jsx("p",{className:"text-silver-muted text-sm",children:s==="fr"?"Accusé de réception de toute demande sous 1 heure":"Acknowledgment of any request within 1 hour"})]}),e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx(j,{className:"h-10 w-10 text-primary mx-auto mb-4"}),e.jsx("h3",{className:"font-medium mb-2",children:s==="fr"?"Escalade claire":"Clear Escalation"}),e.jsx("p",{className:"text-silver-muted text-sm",children:s==="fr"?"Processus transparent avec des délais définis":"Transparent process with defined timelines"})]}),e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx(f,{className:"h-10 w-10 text-primary mx-auto mb-4"}),e.jsx("h3",{className:"font-medium mb-2",children:s==="fr"?"Résolution garantie":"Guaranteed Resolution"}),e.jsx("p",{className:"text-silver-muted text-sm",children:s==="fr"?"Suivi jusqu'à satisfaction complète":"Follow-up until complete satisfaction"})]})]})})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Niveaux d'escalade":"Escalation Levels"}),e.jsx("div",{className:"max-w-4xl mx-auto space-y-6",children:i.map((t,r)=>e.jsxs("div",{className:"relative",children:[e.jsxs("div",{className:"flex flex-col 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rotate-180"})})]},r))})]})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Comment signaler un problème":"How to Report an Issue"}),e.jsxs("div",{className:"max-w-3xl mx-auto grid md:grid-cols-2 gap-8",children:[e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx(T,{className:"h-10 w-10 text-primary mb-4"}),e.jsx("h3",{className:"text-xl font-medium mb-3",children:s==="fr"?"Par courriel":"By Email"}),e.jsx("p",{className:"text-silver-muted",children:s==="fr"?"Envoyez un courriel à votre superviseur de site ou à abe@ssimple.ca pour une réponse rapide.":"Email your site supervisor or abe@ssimple.ca for a prompt response."})]}),e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsx($,{className:"h-10 w-10 text-primary mb-4"}),e.jsx("h3",{className:"text-xl font-medium mb-3",children:s==="fr"?"Par courriel":"By Email"}),e.jsx("p",{className:"text-silver-muted",children:s==="fr"?"Envoyez un courriel à votre gestionnaire de compte pour les demandes non urgentes.":"Email your account manager for non-urgent requests."})]})]}),e.jsx("div",{className:"max-w-3xl mx-auto mt-12 p-6 rounded-lg border border-border bg-accent/50",children:e.jsxs("div",{className:"flex items-start gap-4",children:[e.jsx(W,{className:"h-6 w-6 text-primary flex-shrink-0 mt-1"}),e.jsxs("div",{children:[e.jsx("h3",{className:"font-medium mb-2",children:s==="fr"?"Urgences":"Emergencies"}),e.jsx("p",{className:"text-silver-muted",children:s==="fr"?"Pour les situations d'urgence (déversements dangereux, risques pour la sécurité), contactez immédiatement notre ligne d'urgence 24/7.":"For emergency situations (hazardous spills, safety risks), contact our 24/7 emergency line immediately."})]})]})})]})})]}),e.jsx(p,{})]})},ae=()=>e.jsx(ie,{}),ne=()=>{const{language:s}=d(),i=[{phase:1,icon:Q,title:s==="fr"?"Évaluation":"Assessment",duration:s==="fr"?"Semaine 1":"Week 1",tasks:s==="fr"?["Audit complet de vos installations","Analyse des contrats existants","Identification des besoins spécifiques","Évaluation des risques"]:["Complete facility audit","Existing contract analysis","Specific needs identification","Risk assessment"]},{phase:2,icon:M,title:s==="fr"?"Planification":"Planning",duration:s==="fr"?"Semaine 2":"Week 2",tasks:s==="fr"?["Développement du plan de transition","Calendrier de mise en œuvre","Allocation des ressources","Communication avec les parties prenantes"]:["Transition plan development","Implementation timeline","Resource allocation","Stakeholder communication"]},{phase:3,icon:b,title:s==="fr"?"Intégration":"Integration",duration:s==="fr"?"Semaines 3-4":"Weeks 3-4",tasks:s==="fr"?["Formation de l'équipe dédiée","Familiarisation avec les lieux","Mise en place des procédures","Tests des protocoles"]:["Dedicated team training","Facility familiarization","Procedure implementation","Protocol testing"]},{phase:4,icon:Z,title:"Transition",duration:s==="fr"?"Semaine 5":"Week 5",tasks:s==="fr"?["Transfert des opérations","Supervision intensive","Ajustements en temps réel","Validation finale"]:["Operations transfer","Intensive supervision","Real-time adjustments","Final validation"]}],t=[{title:s==="fr"?"Aucune interruption":"Zero Disruption",description:s==="fr"?"Nous nous engageons à ce que la transition n'affecte pas vos opérations quotidiennes.":"We commit to ensuring the transition does not affect your daily operations."},{title:s==="fr"?"Période de chevauchement":"Overlap Period",description:s==="fr"?"Si nécessaire, nous pouvons coordonner avec votre fournisseur actuel pour une transition en douceur.":"If needed, we can coordinate with your current provider for a smooth handover."},{title:s==="fr"?"Gestionnaire dédié":"Dedicated Manager",description:s==="fr"?"Un gestionnaire de transition sera votre point de contact unique pendant tout le processus.":"A transition manager will be your single point of contact throughout the process."},{title:s==="fr"?"Garantie de satisfaction":"Satisfaction Guarantee",description:s==="fr"?"Si vous n'êtes pas satisfait dans les 30 premiers jours, nous travaillerons sans relâche pour corriger la situation.":"If you're not satisfied within the first 30 days, we'll work tirelessly to correct the situation."}];return e.jsxs("div",{className:"min-h-screen",children:[e.jsx(m,{title:s==="fr"?"Support de transition | Simple Service":"Transition Support | Simple Service",description:s==="fr"?"Changez de fournisseur de nettoyage grâce au processus de transition structuré en 4 phases de Simple Service : évaluation, planification, déploiement et optimisation.":"Switch cleaning providers with confidence using Simple Service's structured 4-phase transition process: assessment, planning, deployment, and optimization.",path:"/transition-support"}),e.jsx(u,{}),e.jsxs("main",{children:[e.jsx("section",{className:"pt-32 md:pt-36 pb-12 md:pb-20 bg-gradient-to-b from-background to-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx(B,{className:"h-12 w-12 text-primary mx-auto mb-6"}),e.jsx(x,{className:"text-3xl md:text-4xl font-light mb-4",children:s==="fr"?"Support de transition":"Transition Support"}),e.jsx("p",{className:"text-silver-muted text-lg",children:s==="fr"?"Changer de fournisseur de nettoyage n'a jamais été aussi simple. Notre processus structuré garantit une transition sans accroc.":"Switching cleaning providers has never been easier. Our structured process ensures a seamless transition."}),e.jsx("p",{className:"text-silver-muted text-sm mt-4 max-w-2xl mx-auto",children:s==="fr"?"Que vous soyez insatisfait de votre fournisseur actuel ou que vous cherchiez simplement un meilleur rapport qualité-prix, notre équipe de transition dédiée gère l'ensemble du processus — de l'audit initial à l'optimisation continue — pour minimiser les perturbations dans vos opérations.":"Whether you're dissatisfied with your current provider or simply looking for better value, our dedicated transition team manages the entire process — from initial audit to ongoing optimization — to minimize disruption to your operations."})]})})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Pourquoi changer peut être bénéfique":"Why Switching Can Be Beneficial"}),e.jsx("div",{className:"grid md:grid-cols-3 gap-8 max-w-4xl mx-auto",children:[{title:s==="fr"?"Meilleure qualité":"Better Quality",desc:s==="fr"?"Standards plus élevés et processus plus rigoureux.":"Higher standards and more rigorous processes."},{title:s==="fr"?"Meilleur rapport qualité-prix":"Better Value",desc:s==="fr"?"Prix compétitifs sans compromettre la qualité.":"Competitive pricing without compromising quality."},{title:s==="fr"?"Meilleur service":"Better Service",desc:s==="fr"?"Communication proactive et réponse rapide.":"Proactive communication and quick response."}].map((r,a)=>e.jsxs("div",{className:"text-center p-6 rounded-lg border border-border bg-card",children:[e.jsx(f,{className:"h-10 w-10 text-primary mx-auto mb-4"}),e.jsx("h3",{className:"text-xl font-medium mb-2",children:r.title}),e.jsx("p",{className:"text-silver-muted",children:r.desc})]},a))})]})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Notre processus de transition en 4 phases":"Our 4-Phase Transition Process"}),e.jsx("div",{className:"max-w-5xl mx-auto",children:e.jsx("div",{className:"grid md:grid-cols-2 gap-8",children:i.map(r=>e.jsxs("div",{className:"p-6 rounded-lg border border-border bg-card",children:[e.jsxs("div",{className:"flex items-center gap-4 mb-4",children:[e.jsx("div",{className:"flex-shrink-0 w-12 h-12 rounded-full bg-primary text-primary-foreground flex items-center justify-center font-semibold",children:r.phase}),e.jsxs("div",{children:[e.jsx("h3",{className:"text-xl font-medium",children:r.title}),e.jsx("span",{className:"text-sm text-primary",children:r.duration})]})]}),e.jsx("ul",{className:"space-y-2 ml-16",children:r.tasks.map((a,l)=>e.jsxs("li",{className:"flex items-center gap-2 text-silver-muted text-sm",children:[e.jsx(f,{className:"h-4 w-4 text-primary flex-shrink-0"}),a]},l))})]},r.phase))})})]})}),e.jsx("section",{className:"section-padding",children:e.jsxs("div",{className:"container-custom",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light text-center mb-16",children:s==="fr"?"Nos garanties de transition":"Our Transition Guarantees"}),e.jsx("div",{className:"grid md:grid-cols-2 gap-6 max-w-4xl mx-auto",children:t.map((r,a)=>e.jsxs("div",{className:"flex items-start gap-4 p-6 rounded-lg border border-border bg-card",children:[e.jsx(f,{className:"h-6 w-6 text-primary flex-shrink-0 mt-1"}),e.jsxs("div",{children:[e.jsx("h3",{className:"text-lg font-medium mb-2",children:r.title}),e.jsx("p",{className:"text-silver-muted text-sm",children:r.description})]})]},a))})]})}),e.jsx("section",{className:"section-padding bg-muted/30",children:e.jsx("div",{className:"container-custom",children:e.jsxs("div",{className:"max-w-3xl mx-auto text-center",children:[e.jsx("h2",{className:"text-2xl md:text-3xl font-light mb-4",children:s==="fr"?"Prêt à faire la transition?":"Ready to Make the Switch?"}),e.jsx("p",{className:"text-silver-muted mb-8",children:s==="fr"?"Contactez-nous pour une consultation gratuite et découvrez comment nous pouvons rendre votre transition facile et sans stress.":"Contact us for a free consultation and discover how we can make your transition easy and stress-free."}),e.jsx("a",{href:"mailto:abe@ssimple.ca?subject=Transition Consultation Request",className:"inline-flex items-center gap-2 px-6 py-3 rounded-md bg-primary text-primary-foreground hover:bg-primary/90 transition-colors",children:s==="fr"?"Planifier une consultation":"Schedule a Consultation"})]})})})]}),e.jsx(p,{})]})},oe=()=>e.jsx(ne,{}),ce=()=>{const{language:s,lp:i}=d(),t=s==="fr",r=[{icon:w,title:t?"Produits certifiés EcoLogo":"EcoLogo-Certified Products",description:t?"Nous utilisons exclusivement des produits certifiés EcoLogo et conformes au programme EPA Safer Choice. Ces produits sont biodégradables, sans COV nocifs, et sûrs pour vos occupants.":"We exclusively use EcoLogo-certified and EPA Safer Choice-compliant products. These are biodegradable, free of harmful VOCs, and safe for your building occupants."},{icon:F,title:t?"Réduction de la consommation d'eau":"Water Conservation",description:t?"Nos équipements à faible consommation d'eau et nos techniques de microfibre réduisent l'utilisation d'eau de 70 % par rapport aux méthodes traditionnelles.":"Our low-water equipment and microfiber techniques reduce water usage by up to 70% compared to traditional cleaning methods."},{icon:V,title:t?"Gestion responsable des déchets":"Responsible Waste Management",description:t?"Nous trions les déchets de nettoyage, recyclons les contenants de produits, et minimisons les déchets envoyés aux sites d'enfouissement.":"We sort cleaning waste, recycle product containers, and minimize landfill-bound waste at every facility we service."},{icon:q,title:t?"Conformité SIMDUT & Santé Canada":"WHMIS & Health Canada Compliance",description:t?"Tous nos produits respectent les exigences du SIMDUT. Nos protocoles de désinfection suivent les lignes directrices de Santé Canada pour les espaces publics.":"All our products meet WHMIS requirements. 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